At various times throughout your interaction with myself at JR Sports Therapy you will be asked a number of personal questions which will be documented for treatment purposes only.
Below informs you what information JR Sports Therapy requests and why, what information is stored and how it is processed.
All appointments are booked directly with myself, this is done through social media platforms or via phone/text, there is no current online booking system. If you are a new patient to JR Sports Therapy, when the booking is being completed personal details will be asked for at this stage such as address and contact telephone number.
A new patients address is asked for at this stage of the booking as JR Sports Therapy is a mobile sports therapy practice, the contact number is also asked for, if the new patient has booked through a social media platform to make it more accessible to contact the patient.
Your appointment is then uploaded on to an online appointment system ( http://www.shedul.com ). Stored on this system is the patient's address, telephone number and post consultation other such details are uploaded such as date of birth and email. Shedul also sends appointment reminders 24 hours prior to the treatment and your personal details are NOT shared or passed on to any 3rd parties.
If you wish for your personal details to be removed from Shedul, then please contact myself and they shall be removed within 5 working days.
In the initial consultation, I require your full name, address and date of birth, so that I am able to identify your medical records correctly and to be able to identify your documents appropriately if there is to be any necessary correspondence with 3rd parties via your authorisation.
If any of your circumstances should change such as current medical issues, change of name or address then please ensure that you inform JR Sports Therapy so that your records can be updated.
In the consultation process, you will be asked if your personal details can be used by myself only to contact you either by post, email or text with information, such as newsletters, information regarding the services provided or due to a healthcare matter. If you wish for your details to be removed from the database then please inform myself and this shall be processed in the next 5 working days.
Your Medical Records
JR Sports Therapy is legally required to record any essential clinical and treatment information, that is obtained from you during your initial consultation and subsequent appointments. This is to enable myself to make accurate understanding of the presenting problem(s) and to provide an appropriate treatment and management plan. These records are paper based, and are stored within a locked filing cabinet.
Your medical records, and any correspondence such as referral letters and reports based on their contents, are not shared with or passed onto any 3rd party, with the exception of: other healthcare professionals and only with your consent.
Statutory minimum storage times for medical records and associated correspondence are 8 years after the date of the last appointment.
JR Sports Therapy stores your name, address, date of birth, email address and contact telephone number in Shedul. JR Sports Therapy maintains a paper copy from the initial consultation which has the above details stored on as well as information regarding your presenting injury, findings and subsequent treatments.
Shedul is password protected and held on a secure server, accessible only to myself via another secure password. Paper documentation is stored within a secure and locked filing cabinet, which is only accessible to myself.
JR Sports Therapy uses MailChimp which is a platform to email such things as Newsletters up and comings events etc. During the consultation phase, patients are asked if they would object to receiving emails to which their information is NOT uploaded. MailChimp requires patients full name and email address. If you wish for your details to be removed from this platform, then please contact myself and this shall be done in the next 5 working days.
JR Sports Therapy